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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Kaiser

November 21, 2024

5  out of  5
rating by Rachel Kaiser
"I worked with Spencer to provide life insurance for my family and was so pleased with the process. He was knowledgeable, quick to respond and helped me get through the process quickly. Also with a great rate! Glad to have found him and this agency."
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Justin Latus

November 6, 2024

5  out of  5
rating by Justin Latus
"Everyone at this agency is rad...super understanding and will do whatever possible to make your experience a good one!! Thank you again"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Making sure our clients feel understood and supported is what we strive for every day, so your feedback truly means a lot. We’re always here to go the extra mile to ensure you have the best experience possible. Thanks again for your trust in us!"
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June Dean

November 4, 2024

5  out of  5
rating by June Dean
"Everyone I speak with in the office is very helpful and responsive to my requests. Nakieta is always friendly, as is everyone I have talked to in the office, but she always elevates my mood! I really appreciate the friendly service."
We responded:
"Thank you so much for taking the time to share your experience! We’re delighted to hear that our team, especially Nakieta, has made such a positive impression. Providing helpful, responsive, and friendly service is our top priority, and we’re so glad it has brightened your day. We truly appreciate your kind words and your trust in us. We look forward to continuing to serve you!"
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Jeff Gottschalk

November 1, 2024

5  out of  5
rating by Jeff Gottschalk
"I couldn't be more impressed with Sara Freund and her team at State Farm! From the moment I reached out for my auto insurance, they were incredibly responsive and made the entire process smooth and stress-free. They are always on top of things, ensuring all my questions are answered promptly and any issues are resolved quickly. On top of their professionalism, they are genuinely friendly and a pleasure to work with. I feel confident knowing I have such a dedicated and supportive team handling my insurance needs. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Sara Freund and our team. Providing responsive, professional, and friendly service is our top priority, and it’s wonderful to know we’ve made your insurance journey smooth and stress-free. We’re grateful for the opportunity to serve you and look forward to continuing to support your insurance needs. Thanks for your recommendation—it means a lot to us!"
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Katie Clapp

October 31, 2024

5  out of  5
rating by Katie Clapp
"Kylie Bass and Sarah Freund at State Farm Insurance are the absolute best. They always help me find the lowest best rates. I highly recommend them."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that we were able to help you find the best rates and provide you with great service. We truly care about making sure our customers have the right coverage at the best value. We appreciate your recommendation and look forward to continuing to serve you!"
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Robert S

October 8, 2024

5  out of  5
rating by Robert S
"We have had great service from Sara Freund Insurance and Financial Services over the last 5 years. Her staff have been wonderful in creating options for our house and car insurance needs, especially in this time of rising costs for insurance or difficulty in getting home owners insurance."
We responded:
"Thank you for your thoughtful review and for trusting us over the past 5 years! We’re so glad to hear that our team has been able to provide you with great service and tailored options, especially during these challenging times in the insurance market. It’s our priority to ensure you have the right coverage and support, and we’re grateful for the opportunity to continue serving your home and auto insurance needs!"
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Layne Schwier

September 27, 2024

5  out of  5
rating by Layne Schwier
"Recently had a cracked windshield and after contacting the Sarah Freund team at State Farm, I was assured a windshield replacement was covered and would not have an effect on our premium. Sure enough, got the windshield replaced and the cost was covered. They were there for us again!"
We responded:
"Thank you for sharing your experience! We’re so glad we could help make your windshield replacement a stress-free process. It’s our goal to ensure that every claim is handled smoothly and with peace of mind for our clients. We truly appreciate your trust in us and are always here to support you whenever you need us!"
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Brian Dragoo

September 27, 2024

5  out of  5
rating by Brian Dragoo
"The entire team at Sara Freund is amazing! Taylor is very responsive and knowledgeable. Any questions you have they will take the time to answer and help you and not just try and get you off the phone. Our entire insurance portfolio is with Sara and her team. HIGHLY RECOMMENDED!!"
We responded:
"Thank you so much for the fantastic review! We’re thrilled to hear that you’ve had such a great experience with our entire team. Taylor and everyone here strive to provide responsive and knowledgeable service, ensuring that all your questions are thoroughly answered. We truly appreciate your trust in us to handle your entire insurance portfolio, and your recommendation means the world. We’re always here for you whenever you need us!"
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thom Handley

September 27, 2024

5  out of  5
rating by thom Handley
"Had the most positive experience with Sara‘s office regarding all of my insurance. I highly recommend them."
We responded:
"Thank you so much for your kind words and recommendation! We’re delighted to hear that you had such a positive experience with our office. Providing excellent service is our top priority, and we’re so glad we could meet your expectations. If there’s ever anything more we can do for you, don’t hesitate to reach out!"
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Wendell Kling

September 27, 2024

5  out of  5
rating by Wendell Kling
"Sara Freund and her crew are the best! She inherited my business when my former agent retired and the transition was seemless. She has always taken care of all my insurance needs: cars, trailer, house and business!"
We responded:
"Thank you so much for the wonderful review! We’re so glad to hear that Sara and the team have made your transition smooth and seamless. It’s our goal to provide the same high level of service no matter what, and we’re thrilled that we’ve been able to take care of all your insurance needs—from your cars to your home and business. Your trust means the world to us, and we look forward to being here for you for many years to come!"
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Benji Phillips

September 9, 2024

5  out of  5
rating by Benji Phillips
"Taylor is unbelievable , always on top of all my insurnace needs!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Taylor has been able to provide such exceptional service. Being on top of your insurance needs is what we’re all about, and we’re glad Taylor has made such a positive impact. We truly appreciate your support and look forward to continuing to serve you!"
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Nicole Campagnolo

August 13, 2024

5  out of  5
rating by Nicole Campagnolo
"I moved to San Diego 6 years ago and needed to find a new State Farm Agent. Sara Freund and her team made sure we were informed of all our insurance options and made us feel extremely comfortable. The team is responsive and always ensuring we’re up to date with what’s changing. I highly recommended Sarah Freund State Farm Insurance."
We responded:
"Thank you for such an amazing review! We do our best to make sure our customers feel comfortable and informed."
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Debbie Kyser

July 29, 2024

5  out of  5
rating by Debbie Kyser
"Excellent service!"
We responded:
"Thank you Debbie! We try to make navigating insurance as straightforward as possible for our customers."
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Curt J. DiGiacomo

July 29, 2024

5  out of  5
rating by Curt J. DiGiacomo
"Awesome agency!"
We responded:
"Thank you Curt! We strive to give our customers a great experience."
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David Lesley

June 29, 2024

5  out of  5
rating by David Lesley
"Taylor explained a lot of the intricacies of our umbrella home owners insurance. She told me the pros and cons and prices of different coverage options. I learned a lot!"
We responded:
"So glad to hear this! We do our best to help customers make great decisions about their insurance every day!"
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Angela Hill

June 22, 2024

5  out of  5
rating by Angela Hill
"Sara Freund and her team at State Farm are fantastic. They are extremely responsive whenever I need them and Sara is proactive in her approach. Anytime there is a pending change in insurance due to the state or federal regulations, she reaches out and takes the time to explain everything to me so we make the best choice for my family. I have been a State Farm customer for decades. Sara and her office are the first ones to actually focus on customer service while the others only cared about onboarding me to their system and then forgot about me immediately afterwards. I highly recommend Sara and her team if you have a family and/or a business and want a partner to work with you and guide you to your ideal mix of coverage for your specific situation."
We responded:
"Thank you for the review! We will always ensure you are choosing the best path for you and your family."
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Sarah Schiro

June 22, 2024

5  out of  5
rating by Sarah Schiro
"So friendly, so personal, and really helpful advisors/partners for what makes sense for you and your goals. Never had an insurance company like this—highly recommend."
We responded:
"Thank you so much for the kind words! We’re happy to change the game and be here for YOU! "
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Dale Andrews

June 5, 2024

5  out of  5
rating by Dale Andrews
"Sara Freund is an outstanding Insurance Agent!...She is professional, knowledgeable, and has honest Mid-West values.. She "personalizes" her insurance recommendations to her clients actual "needs" and budget. She also conducts on-going reviews of those needs and budget. Office Manager, Taylor Totino, always promptly and accurately follows up on calls and questions. Sara's entire Staff is always professional and helpful! Dale Andrews"
We responded:
"Thank you for such an amazing review! We’re so glad to hear about your positive experiences with us. We strive to be a knowledgeable, professional, helping hand to real life needs. Always here to help!"
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Jim Reilley

May 31, 2024

5  out of  5
rating by Jim Reilley
"Spencer was super helpful in answering my questions and transparent about new policy limitations and pricing increases."
We responded:
"Thank you for the review! We’re always here to help!"
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Kelly Avalon

May 29, 2024

5  out of  5
rating by Kelly Avalon
"We were transferred to Sara when our previous agent retired and we couldn’t be happier. She and her staff take great care of us. They are proactive in reviewing our coverage and very responsive any time we have questions. Highly recommend."
We responded:
"Thank you for such a kind review! I am happy to hear about your positive experiences working with us. Thank you for the recommendation!"
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Angel Gilpin

May 29, 2024

5  out of  5
rating by Angel Gilpin
"I’ve used Sara Freund’s State Farm office for many years. Sara Freund & her staff are exceptional. They call me periodically to review my numerous policies to see if I’m at the most cost-effective deductible. We Highly recommend…Ask for Taylor, her customer service is a 10‼️"
We responded:
"Thank you so much for the review! We’re always here for you and your needs. "
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Kevin Roberson

May 28, 2024

5  out of  5
rating by Kevin Roberson
"Spenser/Sara ...great service. Very attentive to my needs and cost"
We responded:
"Thank you for the five star review!"
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Marianne Menon

May 17, 2024

5  out of  5
rating by Marianne Menon
"Sara Freund and her assistant Taylor have come to the rescue many times since we’ve had their coverage! When I have called I’m immediately talking to a person and not on hold with an automated system! I’m very happy to recommend them"
We responded:
"Thank you for the review and recommendation! We’re thrilled to have been able to come to your rescue multiple times and provide prompt assistance. We prioritize personalized assistance in our office. Thank you for choosing us and trusting Sara Freund and Taylor with your needs!"
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Regina Abrams

May 17, 2024

5  out of  5
rating by Regina Abrams
"Always great communication easy to follow up and contact. I love that. Thanks for helping me with my needs."
We responded:
"Thank you so much for the review! We’re delighted to hear about you experience. Providing excellent service and meeting your needs is our top priority. Thank you for choosing us, and we’re here to help whenever you need us!"
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Stephen Hedrick

May 9, 2024

5  out of  5
rating by Stephen Hedrick
"Taylor Totino in Sara Freund's State Farm Office is knowledgeable, engaging and efficient. Highly recommend her as an insurance agent."
We responded:
"Thank you for the great review! We’re thrilled to hear that you enjoyed your experience with Taylor. Thank you for choosing us as your insurance agent!"