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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Bentz

March 5, 2026

5  out of  5
rating by Tom Bentz
"Sara has a great team to work with. Kylie is very responsive and helpful! And she has already taken care of a few items that I kept forgetting about. It’s nice to have a team of people watching out for me!"
We responded:
"Thank you Tom for such a thoughtful review. You put a huge smile on our faces this week. "
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Sandra Hochberg

February 5, 2026

5  out of  5
rating by Sandra Hochberg
"Asked Kylie to review the bundle for house/auto as I wanted to save a few bucks. She responded that afternoon. Gave me some options so now I go into deep thought. Kylie was pleasant to talk with appreciated her response. Thank you, Kylie"
We responded:
"Thank you, Sandra, for sharing your experience with us. It's great to hear that Kylie was able to provide you with options for your house and auto bundle. We appreciate your feedback and look forward to assisting you further. "
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Eran Rousseau

February 4, 2026

5  out of  5
rating by Eran Rousseau
"Great support by Kylie, who was able to optimize my auto policy. :-)"
We responded:
"Thank you, Eran, for your feedback! It's great to hear that Kylie was able to optimize your auto policy. We appreciate your support. "
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Sharon King

January 13, 2026

5  out of  5
rating by Sharon King
"Without hesitation, five out of five stars. I recently moved to California from Texas and needed to switch my auto insurance. Kylie Bass was amazing. She was able to get my information over the phone, answer a few questions I had, and within a few hours I got a quote that was lower than what I was paying in Texas. She explained the process I needed to complete for the transfer. It was the easiest task to accomplish. By the following day I had California coverage. I highly recommend Sara Freund as a State Farm agent. I was with my last agent for over 20 years and I am looking forward to working with Sara for many years to come."
We responded:
"Thank you, Sharon, for the glowing review! We're delighted to hear that Kylie made your transition from Texas to California so smooth and efficient. We look forward to serving you for many years ahead. "
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Eric Perdomo

November 25, 2025

5  out of  5
rating by Eric Perdomo
"I had spoken to an agent named Dani. She was super helpful, very polite, and patient with me as I was seeking a new car insurance policy. Dani took the time to explain and help me understand which insurance to choose from, and also aided me in getting the right policy suited for me. Would highly recommend."
We responded:
"Thank you, Eric, for your kind words about your experience with Dani. We're glad to hear she was able to assist you in finding the right car insurance policy. Your recommendation means a lot to us. Best wishes!"
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Su Chen

November 13, 2025

5  out of  5
rating by Su Chen
"Love the whole teams. Great service."
We responded:
"Thank you very much. We appreciate the feedback!"
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Stephen Hedrick

October 6, 2025

5  out of  5
rating by Stephen Hedrick
"Taylor Totino in Sara Freund's State Farm Office is knowledgeable, engaging and efficient. Highly recommend her as an insurance agent. This is my second post, Kylie Bass is also great to work with."
We responded:
"Thank you for the great review! We’re thrilled to hear that you enjoyed your experience with Taylor. Thank you for choosing us as your insurance agent!"
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Dave Hunt

October 2, 2025

5  out of  5
rating by Dave Hunt
"Quick responses and super friendly! When I call, even if it has been a year, they remember me and treat me like I am a most important client."
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Nancy Witt

October 1, 2025

5  out of  5
rating by Nancy Witt
"Kylie was great and made getting a policy quick and easy. Gave me break downs of all of the options and costs. Highly recommend."
We responded:
"Thank you, Nancy, for sharing your experience with Kylie. It's great to hear that she was able to assist you efficiently and provide clear information on your options. We appreciate your recommendation!"
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Josh Currie

September 30, 2025

5  out of  5
rating by Josh Currie
"I spoke with an Agent named Nakieta who was extremely helpful and patient with me as we were looking to get a new Life Policy. It’s extremely refreshing to speak to genuinely kind and helpful agents in the Insurance industry as that unfortunately seems to be rare in my experience."
We responded:
"Thank you, Josh, for your kind words and for taking the time to share your experience. We're glad to hear that Nakieta was able to assist you with your new Life Policy. Your feedback is greatly appreciated. "
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Angelica Solis

September 29, 2025

5  out of  5
rating by Angelica Solis
"Kylie made the process of signing up for life insurance quick and seamless. She answered all of my questions and did a fantastic job explaining all the details about my specific policy!"
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Kika _9

September 29, 2025

5  out of  5
rating by Kika _9
"Kylie Bass was of great help to me when looking for the best affordable insurance. Was welcoming, replied back fast, and she was also someone I could depend on."
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Camille Blough

September 26, 2025

5  out of  5
rating by Camille Blough
"everyone here, especially kylie, is very helpful and gets back to emails very quickly. thanks so much for all your help!"
We responded:
"Thank you, Camille, for your kind words and for highlighting Kylie's efforts. We're glad to hear that our team's responsiveness has been helpful to you. Your feedback is greatly appreciated."
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Robert S

September 4, 2025

5  out of  5
rating by Robert S
"We have had great service from Sara Freund Insurance and Financial Services over the last 5 years. Her staff have been wonderful in creating options for our house and car insurance needs, especially in this time of rising costs for insurance or difficulty in getting home owners insurance. This is an addendum to the above post dated 9/4/25. Sara Freund’s assistant, Spencer, did a great job in reviewing our policy and limits for the upcoming renewal for our house, card and additional coverage. He was wonderful in helping guiding us. He is extremely client oriented. He was genuine and transparent. We understand residential coverage will increase but are glad to have Sara’s help in managing the insurance crisis in California."
We responded:
"Thank you for your thoughtful review and for trusting us over the past 5 years! We’re so glad to hear that our team has been able to provide you with great service and tailored options, especially during these challenging times in the insurance market. It’s our priority to ensure you have the right coverage and support, and we’re grateful for the opportunity to continue serving your home and auto insurance needs!"
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Todd Glaser

July 19, 2025

5  out of  5
rating by Todd Glaser
"Kylie at State Farm went above and beyond to help get our insurance up to date with the best policy for us and was thorough in explaining our options available before making our decision. Fast and responsive both on the phone and email!"
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Roberto Escobedo

June 24, 2025

5  out of  5
rating by Roberto Escobedo
"Sara and her associates are always very kind, patient, helpful, and knowledgeable. They have a way of making you feel heard and valued."
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Mhairi Marsh

May 30, 2025

5  out of  5
rating by Mhairi Marsh
"We have been so impressed with our experience with Sara and her State Farm team - they are super responsive to our questions and requests, and Kylie is always available to help us out. We highly recommend them!"
We responded:
"Thank you, Mhairi, for sharing your experience with Sara and the team. It's great to hear that Kylie and everyone have been responsive and helpful. We appreciate your recommendation!"
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Will Davis

May 11, 2025

5  out of  5
rating by Will Davis
"Sara and her team do an incredible job ensuring I have the protection I need at a rate I can afford."
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jonathan schleimer

May 4, 2025

5  out of  5
rating by jonathan schleimer
"I have been a State Farm customer for over 40 years. Sara Freund and company are the best!"
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Karl von Ahn

April 18, 2025

5  out of  5
rating by Karl von Ahn
"Great Service! Sara and her team are helpful and attentive to their customers. Thank you!"
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Lyle Petersen

April 18, 2025

5  out of  5
rating by Lyle Petersen
"Wow!! have you ever had an offer by State Farm agent Sara Freund and her all star assistant Kylie Bass to get Earthquake insurance on your Condo? If not give them a call for the greatest help ever. They got me insurance and 3-4 days later there was an earthquake in San Diego took place. Super affordable and no more sleepless nights. Timing was perfect after using State Farm for my fleet of cars too. Thanks so much!!! Lyle Petersen"
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Nick Lynch

April 16, 2025

5  out of  5
rating by Nick Lynch
"Kylie made signing up for life insurance a breeze. I never really thought about it before, but she explained everything clearly and made the process so simple. It was surprisingly affordable too! I’m really glad I decided to do it."
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Mavi Felli

March 21, 2025

5  out of  5
rating by Mavi Felli
"Sara Freund and her team are amazing. Always there when you need them. Superstars"
We responded:
"🤩🤩🤩thank you!"
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David Myers

February 26, 2025

5  out of  5
rating by David Myers
"Nakieta is to Sara Freund State Farm as Alice is to the Brady Bunch! She keeps everything moving in a positive direction and leaves you knowing everything is gonna be alright. Cheers!"
We responded:
"This put a smile on all of our faces! So true! Thank you for taking a moment to leave a review. "
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toni Ramirez

February 14, 2025

5  out of  5
rating by toni Ramirez
"I was in search of a new life insurance policy and Kylie was able to help me out. She got me more coverage for less than what I’m currently paying. I’m definitely referring her to my friends and family."